Privacy Policy

MF COM ("we", "us", "our") operates this website and the WhatsApp ordering service linked to it. This policy explains what information we collect when you browse, order, or contact us, and how we use it.

Information we collect

When you use this site, we may collect:

• Contact details you provide at checkout — name, phone number, delivery address, and email (if given).
• Order details — items purchased, order value, and order history.
• Newsletter sign-up email addresses, if you subscribe.
• Basic technical data (device, browser, pages viewed) used only for site performance and security.

How we use it

We use your information to:

• Confirm and fulfil your order, including coordinating delivery via WhatsApp.
• Contact you about order status, dispatch, and delivery.
• Send occasional promotions or updates, only if you've subscribed to our newsletter.
• Improve our catalogue, service, and website.

WhatsApp orders

Checkout on this site hands off to WhatsApp for order confirmation. Any details you share in that WhatsApp conversation are also subject to WhatsApp's own privacy policy, in addition to this one.

Sharing your information

We do not sell your personal information. We only share it with the courier/delivery partner assigned to your order (e.g. Bykea, Yango, InDrive), and only what's needed to complete delivery.

Data storage

Order and account data is stored securely in our database. We keep it only as long as needed for order history, warranty support, and legal record-keeping.

Your choices

You can unsubscribe from the newsletter at any time using the link in any email we send, or by contacting us directly. You can ask us to review, correct, or delete your personal data by reaching out through the details below.

Contact us

Questions about this policy? Reach us at mfcom0157@gmail.com, on WhatsApp at 0307-2991650, or visit us at Shop # G-49, Gate No. 2, Ground Floor, Naz Plaza, M.A. Jinnah Road, Karachi.